About Us



The Creative Retail Awards are a distinguished platform celebrating innovation and excellence in the retail industry. This annual event is notable for recognising outstanding achievements in retail design, technology, lighting, and more, with a focus on in-store design, visual merchandising, innovative technology, omnichannel innovations, as well as bar and restaurant design. The awards, judged by a panel of industry leaders and experts, represent the pinnacle of retail excellence. Beyond merely acknowledging achievements, the event fosters a vibrant gathering for networking and celebration, featuring a night of live entertainment, including music, food, and a variety of performances. This makes it not just an awards ceremony but an immersive experience celebrating the dynamic and innovative spirit of the retail sector.

The Creative Retail Awards, a distinguished event celebrating innovation and excellence in the retail sector, are expertly organised by the Shop & Display Equipment Association and 365 Retail. Boasting over two decades of experience in the industry, the organisers identified a need for an event that truly mirrors the proactive and inventive nature of the retail world. They stressed the significance of creating an entirely independent awards programme with its own distinct identity. With a constant desire to evolve, the organisers are devoted to uniting people, fostering connections, and highlighting the dynamic essence of the retail industry. Their commitment is reflected in the meticulously crafted and vibrant experiences provided at the awards, marking it as an essential event for industry professionals.

The judging process for the Creative Retail Awards is marked by its independence and the seniority of its judges, ensuring the awards’ esteemed reputation. Key to this process is the strict policy that organisers and sponsors have no influence or input on the award decisions. This aspect is vital in upholding the awards’ superiority and ensuring they are conferred solely based on merit. The panel, composed of experienced and respected industry experts, evaluates entries against a stringent set of criteria, free from external intervention. This method not only guarantees fairness and objectivity in the awards but also cements their status as a true benchmark of excellence within the retail industry. Such a transparent and merit-focused approach is fundamental to maintaining the integrity and honor of the Creative Retail Awards.

The Creative Retail Awards ceremony is a vibrant event, distinctly representing the creative and forward-thinking spirit of the retail industry. Departing from the traditional black-tie format, this ceremony reflects the innovative and dynamic nature of the sector it honors. The excitement surrounding the announcement of winners adds to the ceremony’s unique appeal, making it a significant event that aligns with the industry’s ethos of creativity and progress. It’s more than just a formal affair; it’s a lively celebration that captures the inventive and pioneering spirit of the retail world. The dates and location for the 2024 Creative Retail Awards will be announced soon, promising another exciting and inspirational event.

Being associated with the Creative Retail Awards as a sponsor brings a multitude of benefits, particularly in terms of visibility, reputation, and networking opportunities within the retail industry.

See all the benefits by clicking here.

  • Eligibility – Entries must have been installed or completed between 1 January 2023 – 31 December 2023. Entries submitted into the 2023 awards cannot be re-entered into the 2024 awards.

  • Entries may be moved into an alternative category if deemed more appropriate.

  • The Creative Retail Awards cannot give an Award to any business or charity or individuals that cannot be contacted after the entry has been submitted. We cannot be held responsible for any errors you make when submitting your entry so please check the contact details you provide.

  • A shortlist of finalists will be selected from the entries submitted by the closing date.

  • Shortlisted finalists will be notified by email or phone and will be invited to attend The Creative Retail Awards Ceremony where the winners will be officially announced.

  • The judges and organisers’ decisions are final and there will be no appeals.

  • All Award winners will be asked to take part in promotional activity and by submitting your entry you give your permission to The Creative Retail Awards and its partners to use the details of your entry to promote The Creative Retail Awards. This could include but is not limited to websites, press releases and print.

  • The panel of expert judges will be announced on The Creative Retail Awards website and may change in the event of circumstances outside our control.

  • No responsibility is accepted by The Creative Retail Awards for entries lost, delayed, misdirected, incomplete or which cannot be entered for any technical or other reason. Proof of delivery of entry is not proof of receipt.

  • These terms and conditions are governed by English law.

  • Entry into the Awards is acceptance of these terms and conditions.

  • The Creative Retail Awards reserves the right at any time to modify or discontinue, temporarily or permanently, any or all Awards in The Creative Retail Awards, with or without prior notice. The decision of the organisers in all matters under its control is final and binding.

  • Once an entry has been submitted for the awards, we regret that we cannot offer any refunds, regardless of the circumstances. By submitting an entry, you acknowledge and agree that all fees paid in relation to that entry are non-refundable.

  • Ticket purchases for the award ceremony or associated events are refundable, but certain conditions apply. If you wish to cancel your ticket and request a refund, you must provide written notice of your intention to cancel. To be eligible for a full refund, written notice must be received by us no less than 30 days prior to the event date. Notices received after this period will not qualify for a refund, regardless of the circumstances.

  • The Creative Retail Awards shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation, or any other circumstances amounting to force majeure.


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