2026 Winners Creative Retail Awards 2026 Winner emblem: Supermarket or Grocery

Supermarket or Grocery · Creative Retail Awards 2026

Shinsegae

Twelve at House of Shinsegae Cheongdam, with Design Theory Collective

Twelve, at House of Shinsegae Cheongdam, replaces volume stacking with precise, gallery-style placement that gives every product, from one piece of fruit to a bottle of oil, its own space.

Supermarket or Grocery winners on stage
On the night · The Clapham Grand, 15 October 2026

The project

A gallery approach to grocery

Twelve at House of Shinsegae opened in late 2025 and applies the language of high-fashion editorial design to food retail. It follows an earlier collaboration with Shinsegae's VMD team at the Gangnam Branch Food Market. Where that project was built on relaxed abundance and homely charm, Twelve moves to a hyper-modern, gallery-style aesthetic.

Across twelve distinct zones, the scheme borrows showcase merchandising from luxury fashion boutiques. Products are given room rather than piled up: seasonal fruit such as melons is set out as individual pieces, and the Wonder Bar lines up smoothies in an exact horizontal colour gradient. Repeated, rhythmic arrangements lead the eye, while floating glass layers and sculptural plinths on custom fixtures create varied heights, so each display reads as a composed still life from any angle.

Detail is handled with the precision of a fashion shoot, down to the spacing between bottles of perilla oil and the angle of a watermelon, set in high-contrast, minimalist surroundings that lift the perceived value of the whole range. Placing items one by one encourages shoppers to slow down and notice the quality of the produce, an approach the team says has significantly increased dwell time.

“Winning at the Creative Retail Awards is a great accolade for everyone here at Design Theory. As a young agency, this recognition is a huge milestone. Huge thanks to the CRA panel for this honour - it reflects the incredible synergy with our client, Shinsegae, and the relentless creativity and togetherness of our brilliant team.”

Mark DurrantFounder & Creative Director, Design Theory
Twelve at House of Shinsegae Cheongdam, Shinsegae (1 of 4)
Twelve at House of Shinsegae Cheongdam, Shinsegae (2 of 4)
Twelve at House of Shinsegae Cheongdam, Shinsegae (3 of 4)
Twelve at House of Shinsegae Cheongdam, Shinsegae (4 of 4)

The category

Supermarket or Grocery

The Supermarket or Grocery award recognises excellence in the design, layout and customer experience of supermarkets and grocery stores. Judges look for projects that combine creativity, function and commercial awareness to make everyday food shopping welcoming, efficient and engaging.

Read the full criteria

How it meets the criteria

Design and layout

Twelve distinct zones are linked by rhythmic, repeated arrangements and varied heights from glass layers and plinths, guiding the eye through a calm, uncluttered space.

Merchandising and visual impact

Showcase merchandising borrowed from fashion boutiques presents produce as individual pieces, with the Wonder Bar's smoothies arranged as a precise colour gradient.

Customer experience

Individually placed products invite customers to slow down and appreciate quality, a slow retail approach the team reports has significantly increased dwell time.

Highly CommendedWhole Foods Market, King's Road, London

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